Effective Date: 1 Jan 2025
Please read these Terms and Conditions (“Terms”, “Agreement”) carefully before using any services or visiting the website operated by Desamara LLC (“Desamara”, “we”, “our”, or “us”). By accessing our website or engaging our services, you agree to be bound by these Terms.
If you do not agree with these Terms, please do not use our website or services.
1. Services
Desamara LLC provides professional IT solutions, website development, digital marketing, SEO, PPC advertising, branding, and other related services.
- Services are tailored based on the scope defined in the client agreement or proposal.
- Deliverables, deadlines, and payment terms are agreed upon before project commencement.
2. Client Obligations
Clients agree to:
- Provide timely access to necessary information, assets, and approvals
- Respond to communication promptly to avoid project delays
- Ensure all content provided is legally owned or properly licensed
Failure to meet obligations may result in project delays or additional charges.
3. Payment Terms
- A non-refundable deposit (typically 30–50%) is required to begin work.
- Remaining payments are due according to the agreed-upon schedule (e.g., milestones or project completion).
- Late payments may incur interest or suspension of services.
We accept payments via [insert payment methods, e.g., credit card, bank transfer].
4. Refund and Cancellation
Refer to our Return and Refund Policy for details. In general:
- Completed services are non-refundable
- Cancellations must be made in writing
- Subscription services require 14 days’ notice for cancellation
5. Intellectual Property
- All custom deliverables (e.g., websites, logos, content) remain the property of Desamara LLC until full payment is received.
- Upon full payment, ownership of custom deliverables transfers to the client, unless otherwise agreed.
- Pre-existing tools, frameworks, and licensed software used in the project remain the property of Desamara or their original owner.
6. Confidentiality
Both parties agree to keep confidential any non-public business, technical, or financial information disclosed during the course of the project.
7. Limitation of Liability
Desamara LLC shall not be held liable for:
- Any indirect, incidental, or consequential damages
- Loss of data, revenue, or business opportunities
- Third-party service outages or failures (e.g., hosting providers, ad platforms)
Total liability is limited to the amount paid by the client for the specific service in question.
8. Warranties and Disclaimers
- Desamara provides services on an “as-is” basis.
- We do not guarantee specific results from digital marketing efforts, such as traffic increases or sales conversions.
- We make no warranties regarding third-party platforms’ performance or policy changes (e.g., Google, Facebook).
9. Third-Party Services
We may integrate or recommend third-party tools or services. Desamara LLC is not responsible for issues arising from the use or failure of such services.
10. Termination
We may terminate this agreement if:
- The client violates any of these Terms
- There is a failure to pay for services
- The client engages in unethical, abusive, or illegal behavior
Upon termination, any completed work or outstanding invoices must be settled promptly.
11. Changes to Terms
We reserve the right to update these Terms at any time. Changes will be posted on our website with an updated effective date. Continued use of our services constitutes acceptance of the revised Terms.
12. Governing Law
These Terms are governed by the laws of the State of WY, without regard to conflict of law principles.
13. Contact Us
If you have any questions about these Terms, please contact:
Desamara LLC
30N Gould St, Sheridan, WY 82801
Email: support@desamaratech.us
Phone: +1 (307) 429-0040
Website: https://desamaratech.us